Well done, Sir James...Master Harold and milady Susan are good people, friendly and well acquainted with the meaning of good customer service. They made up a left-hand rig (I got the swordbelt of the Circle, the same one I was telling Sir Nathan about yesterday) - it was a late order and probably should've been at the back of the queue but Susan understood it was for my wedding so she made sure I'd get it. Funny thing is, it got delivered to a neighbor of mine who walked it over the next day, two days before the wedding!
I've used that belt for a number of appearances, not just the wedding- nearly 5 years later it is still as strong and resilient as the day I got it. I can't say enough good things about the Inner Bailey.