I love hearing about happenings like this...it is good to know that the entire world hasn't become desensitized to individual loss. I cringe every time I hear the terms 'collateral damage' or 'acceptable loss'...by using either of those two terms, thousands of lives could be the topic of conversation but they are wrongfully minimized like this to make the emotional and psychological impact much less, more bearable if you will.
That pilot is still in touch with his humanity...refreshing since everywhere I look, I see the opposite becoming the norm.