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Scabbards
Sir Edward:
Well, this stinks. I thought I've been in Christian Fletcher's queue since March for a scabbard for my Albion Talhoffer. I contacted him today to see how close we were getting to my turn, and he replied that he never queued me since he didn't get a deposit. Well, he didn't ask me for one. The last exchange I had with him, he gave me a quote, and I said it looked good.
Well now he's willing to go ahead and squeeze me in right away, except he wants to charge me an extra $100 since he's revised his pricing since then. I'm not cool with that since I thought I was queued at the old price.
Not sure how to handle this now.
Sir James A:
I wouldn't be happy with the $100 increase either, especially if you asked where you are in the queue, and not "Can I order a scabbard now?". It's frustrating to have such a niche market where artisans don't often have much email contact, and you don't want to bug them too often, but at the same time wonder if things were communicated right, too.
Sadly, I don't think you'll have much leverage, since his site (http://www.christianfletcher.com/Christian_Fletcher/Contact.html) says "No commissions will be taken without a deposit and a valid phone number.". Did you put a deposit on the scabbard(s) you ordered from him before?
Sir Edward:
See, I didn't remember when I did the deposits, whether they were right away or when my turn was approaching. Different artisans handle it differently.
But he didn't ask me for one, and my last email to him basically said "sounds good!"
What I've done now is send him an email explaining the whole thing, and offering to split the difference ($50). We'll see what he says.
Ian:
--- Quote from: Sir Edward on 2012-10-24, 20:50:10 ---
See, I didn't remember when I did the deposits, whether they were right away or when my turn was approaching. Different artisans handle it differently.
But he didn't ask me for one, and my last email to him basically said "sounds good!"
What I've done now is send him an email explaining the whole thing, and offering to split the difference ($50). We'll see what he says.
--- End quote ---
I think what you've asked is more than fair, worst he can say is no.
Sir James A:
--- Quote from: Sir Edward on 2012-10-24, 20:50:10 ---See, I didn't remember when I did the deposits, whether they were right away or when my turn was approaching. Different artisans handle it differently.
But he didn't ask me for one, and my last email to him basically said "sounds good!"
What I've done now is send him an email explaining the whole thing, and offering to split the difference ($50). We'll see what he says.
--- End quote ---
I think that's a fair request by you. It's always struck me as odd that somebody would need to put a deposit just to get on a list, rather than when their turn is ready (and they need the deposit for materials, etc). Seems like the "proper" way I'd do business is, you want on the list, you get on the list free. When your turn comes up, you get contacted, if you don't respond or you don't have the deposit ... next on the list. Paying to wait on a list isn't very fun, and if I knew I paid a deposit on something that was nowhere near being started, I'd be constantly thinking "don't shut down and run with my money". :(
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